Documentation Overview
What is Outrun?
Outrun helps teams deploy specialist AI agents across the customer lifecycle. Agents can answer product questions, qualify opportunities, advance deals, and support customers using the business context and tools you connect.
The product combines three parts:
- Specialist agents for defined customer-facing and operational roles
- Connected context and actions from supported sources, destinations, and tools
- Human control through review, approval, activity history, and corrections
Instead of treating every automation as an isolated bot, Outrun lets teams coordinate agents in groups so work can move between specialists while the relevant customer context stays attached.
Start Here
Deploy Your First Agent
Choose a role, connect the context it needs, keep approval on, and test the workflow.
Follow the guide →Connect Sources
Make CRM records, email, documents, and other supported data available to your agents.
Connect context →Coordinate Agent Groups
Organize specialist agents that collaborate on a broader customer workflow.
Learn about groups →Keep Humans in the Loop
Review proposed actions and decide where an agent can act automatically.
Set approval controls →Find the Right Guide
Deploy and coordinate agents
- AI agents — how agents reason, use context, and take action
- Set up an agent — configure a role for your business
- Agent groups — coordinate specialist agents
- Workflows — define multi-step work
- Loops — run recurring agent work
Give agents useful context
- Knowledge bases — connect approved business knowledge
- Sources — make supported external data available
- Destinations — configure supported write and sync targets
- Integrations — browse connector-specific capabilities
Review and govern work
- Human-in-the-loop controls — approve sensitive actions
- Security model — understand workspace isolation and access
- Model Context Protocol — extend agent tools with MCP
Build customer workflows
- Sales plays — give sales agents reusable guidance
- Chat widget — deploy a customer-facing conversation surface
- Executive assistant — configure an operational assistant
- Deal rooms — organize work around an opportunity
Need Help?
Email [email protected] with the agent, workspace, and activity you are working on. Include what you expected and what happened so the team can investigate quickly.
Last updated: September 29, 2026
