Billing and Credits
Billing and Credits
Outrun uses a credit-based billing system. Every operation your workflows perform costs a small number of credits. This gives you predictable costs and the flexibility to use any combination of features without per-seat or per-connector fees.
What Are Credits?
Credits are the universal unit of usage in Outrun. When a workflow runs, each step it performs — triggering, syncing records, calling an AI model, sending an email — deducts credits from your balance.
Every plan includes a monthly credit allocation. You can see exactly what each operation costs on the credit costs reference.
Plan Tiers
Outrun offers five plans designed to grow with your business:
| Plan | Monthly Price | Credits / Month | Highlights |
|---|---|---|---|
| Sandbox | Free | 500 | Explore everything — all integrations, unlimited users |
| Starter | $299 | 13,000 | All AI models, email support, 90-day log retention |
| Business | $599 | 36,000 | Dedicated IP, priority support |
| Scale | $1,299 | 108,000 | AI Developer, 1-year log retention, dedicated support |
| Enterprise | Custom | Custom | Premium connectors, custom SLA, custom domain |
All plans include unlimited users, unlimited integrations, API access, and SSO / 2FA. See pricing for full details and to compare features side by side.
How Credits Are Consumed
Credits are charged per operation, not per workflow. A workflow with five steps uses more credits than one with two steps, but you only pay for what actually runs.
For example, a simple lead qualification workflow might use:
- 1 credit for the trigger
- 2.5 credits for 5 workflow steps
- 50 credits for an AI enrichment call
That totals roughly 54 credits per execution. You can estimate your monthly usage by multiplying the per-run cost by the number of times the workflow fires.
Top-Up Packs
If you need more credits than your plan provides, you can purchase top-up packs at any time:
| Pack | Credits | Price | Per Credit |
|---|---|---|---|
| 5,000 | 5,000 | $149 | $0.030 |
| 15,000 | 15,000 | $399 | $0.027 |
| 35,000 | 35,000 | $899 | $0.026 |
| 75,000 | 75,000 | $1,799 | $0.024 |
Top-up credits never expire. They stay on your account until you use them, regardless of billing cycle.
Monthly vs Annual Billing
How unused credits are handled depends on your billing interval:
- Monthly billing — Unused plan credits expire at the end of each billing period. Your balance resets to your plan allocation on your renewal date.
- Annual billing — Unused plan credits roll over and accumulate. Your monthly allocation is added on top of whatever remains, so nothing goes to waste.
Top-up credits are unaffected by your billing interval. They never expire on either plan.
Annual billing saves credits and money
Annual plans cost less per month and let unused credits roll over. If your usage varies from month to month, annual billing ensures you never lose credits during quieter periods.
Deduction Order
When an operation runs, Outrun deducts credits in this order:
- Plan credits first — from your monthly allocation
- Top-up credits second — only used once plan credits are exhausted
This means your purchased top-ups act as a safety net, keeping workflows running even if you exceed your monthly allocation.
When Credits Run Out
If both your plan credits and top-up credits are exhausted, active workflows will pause. No data is lost — workflows resume automatically as soon as credits are available, either through a top-up purchase or your next billing cycle reset.
Monitoring Your Usage
You can track your credit usage from the Settings > Billing page in your workspace:
- Current balance — See your remaining plan credits and top-up credits at a glance
- Usage history — Review a detailed ledger of every credit deduction, including which workflow and operation triggered it
- Allocation — Check your plan's monthly credit allowance and next reset date
Keeping an eye on your usage helps you right-size your plan and decide whether a top-up pack or plan upgrade makes more sense for your workload.
