Sources
Sources
A source connects an external system, such as a CRM or a mailbox, to your Outrun workspace and brings its records in. This page lists the sources you can add, how often each one syncs and links to the reference page for each one.
Add a source
- In Outrun, go to Sources and select Add Source.
- Select Connect on the system you want, then follow its steps.
You need permission to create sources in the workspace. Your plan limits how many sources you can connect.
Available sources
The Add Source page lists these systems:
| Source | Reference |
|---|---|
| GitHub | |
| HubSpot | HubSpot source |
| Zendesk Sell | |
| Zendesk Support | |
| Zoho CRM | Zoho CRM source |
| Pipedrive | |
| Salesforce | |
| Email source | |
| Office 365 Calendar | |
| Google Calendar | |
| iCloud Calendar | |
| Microsoft Dynamics 365 | |
| Intercom | |
| Obsidian | Sync an Obsidian vault |
| Website | |
| Meetings |
The Obsidian card opens its setup guide instead of a connection wizard.
Confluence and Google Search Console are not offered on the Add Source page. See the Confluence and Google Search Console pages for their status.
How often sources sync
When you connect a source, Outrun runs a first sync of the records you gave it access to.
After that first sync:
- HubSpot and Zoho CRM are re-synced on a schedule, bringing in records that changed. They sync every hour by default. You can change this under Sync frequency in the source's settings: every 15 minutes, 30 minutes, 1 hour, 6 hours or 24 hours. Your plan sets the fastest option you can choose; HubSpot and Zoho CRM can sync as often as every 15 minutes.
- Pipedrive, Zendesk Sell, Zendesk Support and Microsoft Dynamics 365 are not re-synced on a schedule. Their first sync is the only sync Outrun runs, so changes you make in those systems later are not brought in.
- Intercom and GitHub are not re-synced on a schedule either, but they send new records to Outrun as they happen. See ingestion.
How records become people and organisations
After each sync, Outrun turns the CRM contacts and companies it read into people and organisations in your workspace, and combines duplicates. A record that has not changed since the last sync is left as it is. See standardization for how duplicates are combined.
When Outrun creates an organisation from a source, it keeps the company name, domain, website and country, plus the industry, description, phone numbers, addresses, number of employees, annual revenue and tags wherever the source record has them. An empty value from one source never clears a value that another source provided.
