Feature
AI Agents
Deploy AI agents that talk to your customers, triage your email, and act across your tools. Agents choose their own actions, route conversations to specialists, and learn from human feedback. Embed them on your website as a chat widget or connect them to email, CRM, and support channels.
Capabilities
Agents that act, route, and learn
Chat & Email Agents
Embed a chat widget on your website for pre-sales, lead qualification, or customer support. Connect email channels for automated triage. Each agent gets its own personality, prompt, and channel configuration.
Multi-Agent Routing
A triage agent reads incoming messages and routes them to the right specialist — pre-sales, support, or billing. Agents hand off to each other with full conversation context preserved.
Human-in-the-Loop
Review agent decisions before they go out. Approve, edit, or reject responses. Corrections feed back into agent memory so the same mistake doesn’t happen twice.
AI Tool Use
Agents dynamically choose which actions to take — look up a contact, update a deal, send an email — based on conversation context. They reason about what to do, not just follow a script.
Correction Memory
When you correct an agent, it remembers. Past corrections are retrieved as few-shot examples so the agent handles similar situations correctly in the future. Agents get better the more you use them.
Visitor Context
Use the SDK to identify visitors on your site. Agents see who they’re talking to — company, role, past interactions — and tailor responses accordingly.
Agent template library
Chat Agents
Sales
General
HubSpot
Jira
Slack
Your data is already connected. Just add AI.
Outrun keeps your tools in sync automatically. That means your agents already have access to your CRM contacts, email threads, and support tickets. Pick an agent, point it at a channel, and it starts working with the data you already have.
How agents work with your tools
Website Chat
Embed a chat widget powered by AI agents. Visitors get instant, context-aware responses. Agents identify visitors and tailor conversations using your CRM data.
Agents read, classify, and respond to email. They extract data, update your CRM, and escalate when they’re not confident.
CRM & Support
Agents look up contacts, update deals, create tickets, and pull context from HubSpot, Pipedrive, Zoho, Zendesk, and more.
GitHub
AI Developer agents read issues, write code, open pull requests, and respond to review comments — all within your existing repos.
Ready to get started?
Build your first workflow in minutes. Connect your tools and start automating today.
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