AI team for your customer lifecycle
TURN EVERY CONVERSATION INTO THE RIGHT NEXT ACTION
Specialist agents work across your customer tools, hand off shared context, and pause for human approval when it matters.
Start with one role · Keep approval on · Expand deliberately
How it works
One Customer. The Right Specialist. Shared Context.
Start with a proven role, give it the context your team already uses, and let specialist agents hand work off without making the customer repeat themselves.
Connect Business Context
Connect the customer systems and knowledge your agents need. Available capabilities depend on each connector, so you can choose the right source for each job.
Let Specialists Hand Off
Deploy roles for pre-sales, qualification, closing, and success. Agent groups coordinate the work while preserving the conversation and account context.
Review, Correct, Improve
Keep approval on for sensitive actions, inspect each run, and turn useful corrections into guidance for similar situations.
Connected context
Give Every Agent the Same Customer Context
Connect the records, conversations, and knowledge each role needs. Outrun can retrieve context, run actions, and synchronize supported data according to the capabilities of each integration.
Context at Decision Time
Let an agent retrieve the account, conversation, or knowledge it needs before it answers or acts.
Purpose-Built Connections
Use supported sources and destinations without building the whole integration layer yourself. Each connector documents what it can read, write, or sync.
One Reviewable Activity Trail
Inspect agent activity and proposed actions in one place. Keep people in the loop for decisions that need judgment or approval.
See it in action
Follow One Conversation Through the Customer Lifecycle
Pre-Sales Agent
Answers product questions using approved business context and identifies what the buyer is trying to accomplish.
Lead Qualification Agent
Applies your qualification criteria, captures the evidence, and passes a structured opportunity to sales.
Sales Closer
Continues with the same conversation context, handles the next sales step, and asks for approval before sensitive actions.
Customer Success Agent
Carries the customer context beyond the deal, spots follow-up work, and helps the team keep the relationship moving.
Use cases
A Customer Team, Not a Collection of Bots
Pre-Sales
Answer product questions and turn buyer curiosity into a useful next step.
Lead Qualification
Apply your criteria consistently and preserve the reasoning behind the handoff.
Sales Closer
Advance qualified opportunities with the account and conversation context intact.
Customer Success
Review customer activity, identify follow-up work, and help the team act before momentum slips.
Integrations
Connect the Tools Your Team Already Uses
Give agents access to the right customer context and actions. Connector capabilities vary by product; each integration page explains what is supported.
HubSpot
Zoho CRM
Pipedrive
Zendesk Sell
Zendesk Support
Confluence
Search Console
Intercom
Ready to put your first AI teammate to work?
Start with one customer-lifecycle role, keep approval on, and expand when the workflow earns your trust.
Start with one role and a representative workflow
