Feature
Chat Agents
Add an AI-powered chat widget to your website in minutes. Visitors get instant, intelligent responses from agents that already know your data. Conversations route to the right specialist automatically.
Capabilities
Intelligent chat, not just a chatbot
Embeddable Widget
Add one script tag to your site. The chat widget loads asynchronously, matches your brand, and connects visitors directly to your AI agents. No iframes, no performance hit.
Multi-Agent Routing
A triage agent reads each message and routes it to the right specialist — pre-sales, support, or billing. Agents hand off conversations with full context so visitors never repeat themselves.
Visitor Identity
Use the SDK to identify logged-in visitors. Agents see who they’re talking to — name, company, plan, past interactions — and tailor every response to their context.
Chat agent templates
Pre-Sales Agent
Answers product questions, explains pricing, and qualifies interest before handing off to your sales team. Works with your CRM data to personalise responses.
Lead Qualification Agent
Asks the right questions to qualify leads, captures contact information, and creates CRM records automatically. Escalates hot leads to your team in real time.
Customer Success Agent
Helps existing customers with account questions, troubleshooting, and feature guidance. Pulls context from your workspace data to give accurate, specific answers.
Your data does the heavy lifting
Outrun already syncs your CRM, support tickets, and knowledge base. Chat agents use that data instantly — no training, no document uploads, no waiting. Connect your tools once and every agent has access to the same up-to-date information.
How conversations flow
1. Visitor starts a chat
The widget loads on your site. A visitor types a message. The triage agent reads it and decides which specialist should respond.
2. Specialist agent responds
The right agent picks up the conversation — using your CRM data, product docs, and workspace context to give a relevant, accurate answer.
3. Actions happen automatically
Agents can create CRM contacts, update deals, send follow-up emails, or escalate to your team — all within the conversation flow.
4. Agents learn from feedback
Review agent responses in the HITL queue. Corrections are stored and used as few-shot examples so agents handle similar questions better next time.
Ready to get started?
Deploy your first chat agent in minutes. Your data is already connected.
No credit card required
